A collection of business applications, workflow automations, reporting tools, and operational decision-support solutions built using Microsoft Power Apps, Power Automate, SharePoint, Teams, and Microsoft 365 integrations.
Operational Event Management Platform
- Problem
- Operational events in a 24/7 operation were tracked in scattered emails and spreadsheets.
- Solution
- One structured workflow to create, update, prioritize, assign, archive and hand off events between shifts.
- Impact
- Better continuity between shifts and a searchable record of what happened.
View details
Designed and deployed a centralized event-management platform used to document, track, update, archive, and transfer ownership of operational events across a 24/7 operations environment.
The application replaced fragmented email- and spreadsheet-based processes with a structured workflow that supports event creation, updates, prioritization, assignment, archival, and shift handoff.
Key features
- Structured event records
- Draft and published update workflows
- Event ownership and assignment tracking
- Priority classification
- Historical archive and retrieval
- Search and filtering capabilities
- Shift turnover summaries
- PDF turnover report generation
Business impact
- Improved continuity between shifts
- Standardized operational documentation
- Reduced duplicate event tracking
- Created a searchable operational record
- Increased visibility into active issues and ongoing recovery efforts
Executive Communications & Approval Platform
- Problem
- Leadership-facing operational updates needed a consistent format and an approval step before they went out.
- Solution
- Guided drafting with structured facts, approval routing and automated email distribution.
- Impact
- More consistent executive updates, less preparation time and built-in approval controls.
View details
Developed a workflow-driven application for drafting, reviewing, approving, and distributing executive operational updates.
The platform standardizes communications, ensures approval routing occurs before distribution, and provides a single location for preparing and managing leadership-facing updates.
Key features
- Guided update creation
- Structured fact capture
- Approval workflows
- Automated email generation
- Status tracking
- Historical records
Business impact
- Improved consistency of executive communications
- Reduced preparation time
- Established approval controls
- Increased visibility into significant operational events
Operational Reporting Suite
- Problem
- Each operational report type had its own separate process.
- Solution
- One app to generate, save, collaborate on and distribute several kinds of report.
- Impact
- Less manual reporting effort and more consistent reports in one place.
View details
Created a reporting platform that consolidates multiple operational reports into a single application.
The solution enables users to generate, save, collaborate on, and distribute reports without maintaining separate processes for each report type.
Key features
- Multiple report modules
- Automated email delivery
- Workflow-based approvals
- Collaborative data collection
- Teams integration
- Historical report management
Business impact
- Reduced manual reporting effort
- Improved reporting consistency
- Centralized operational reporting processes
- Increased leadership visibility into operational performance
Irregular Operations Dashboard & Notification System
- Problem
- Major disruptions need a fast, consistent response and quick communication.
- Solution
- Severity-based workflows with response guidance, event tracking and automated stakeholder notifications.
- Impact
- Standardized disruption management and faster communication during major events.
View details
Helped develop and maintain a workflow platform used to manage major operational disruptions.
The system provides structured response guidance, event tracking, communication workflows, and automated stakeholder notifications.
Key features
- Event lifecycle management
- Severity-based workflows
- Automated notifications
- Operational planning support
- Diversion and disruption alerts
- Role-specific guidance
Business impact
- Standardized disruption-management processes
- Improved communication speed
- Increased operational awareness during major events
- Reduced manual notification workload
Severe Weather Readiness & Station Status Platform
- Problem
- Station readiness during significant weather was collected by hand.
- Solution
- Event-driven mobile reporting with automated reminders and one consolidated status view.
- Impact
- Faster, standardized visibility across affected locations.
View details
Implemented a mobile-friendly severe-weather planning and status-reporting solution that allows field locations to submit readiness updates during significant weather events.
The application replaced manual collection methods and provides a consolidated real-time view of preparedness and recovery information.
Key features
- Mobile data entry
- Readiness reporting
- Automated reminders
- Event-based notifications
- Status monitoring
- Multi-location tracking
Business impact
- Improved visibility during weather events
- Reduced manual status collection
- Increased reporting consistency
- Faster access to readiness information
Weather & Hazard Alerting Platform
- Problem
- Watching external weather and hazard feeds by hand.
- Solution
- Automated monitoring of public data feeds with duplicate suppression and Teams notifications.
- Impact
- Earlier awareness of emerging threats with less manual monitoring.
View details
Designed automated alerting workflows that monitor external weather and hazard feeds and notify operational stakeholders when significant events occur.
The platform includes duplicate-event controls, update workflows, and automated collaboration notifications.
Key features
- Automated event detection
- Public data integration
- Duplicate suppression logic
- Teams notifications
- Event lifecycle management
- Continuous monitoring
Business impact
- Reduced manual monitoring requirements
- Accelerated awareness of emerging threats
- Improved notification consistency
- Enabled faster response to operational risks
Earthquake Impact Assessment System
- Problem
- Working out by hand which locations an earthquake might affect.
- Solution
- Automated USGS monitoring with geospatial, intensity-based analysis for each location, posted to Teams.
- Impact
- Manual impact assessment eliminated; faster, more confident first evaluations.
View details
Developed an automated impact-assessment workflow that monitors earthquake activity, evaluates location-specific impact potential, and distributes concise operational notifications.
The solution integrates seismic-event data, intensity modeling, and location analysis to identify potentially affected facilities and resources.
Key features
- Automated earthquake monitoring
- Geospatial impact calculation
- Intensity-based filtering
- Location-level analysis
- Teams notifications
- Ongoing event updates
Business impact
- Eliminated manual impact assessment
- Accelerated situational awareness
- Improved response prioritization
- Increased confidence in initial event evaluations
Operational Notification & Communication Automation
- Problem
- Sending operational updates to large stakeholder groups by hand.
- Solution
- Event-triggered message creation, distribution, status tracking and follow-up.
- Impact
- Less manual communication work and more consistent, faster messages.
View details
Built multiple workflow-driven communication tools that distribute operational updates, notifications, and situational-awareness messages to large stakeholder groups.
These solutions automate message creation, distribution, status tracking, and event follow-up activities.
Key features
- Automated notifications
- Distribution list management
- Teams messaging
- Email generation
- Event-based triggers
- Follow-up workflows
Business impact
- Reduced manual communication workload
- Improved message consistency
- Increased stakeholder awareness
- Accelerated delivery of critical operational information
